Shipping Policy

Last Updated: November 2025

The Talent Development Group provides professional HR consulting, fractional leadership, training, and advisory services. Because our offerings are service-based and delivered digitally or on-site, we do not ship physical products.

This Shipping Policy explains how service delivery works and what you can expect after purchasing or engaging our services.

1. No Physical Shipping

We do not ship physical items.
All consulting services, documents, reports, templates, and deliverables are delivered electronically unless otherwise stated in a service agreement.

2. Digital Delivery

Most deliverables are provided via:

Email
Secure shared folders
Virtual meeting platforms
Online project management tools
Client portals (when applicable)

Digital materials are typically delivered according to timelines outlined in your proposal or agreement.

3. Scheduling Services

For workshops, consulting sessions, or meetings:

Scheduling occurs through email or calendar invites.
Session times are confirmed once a contract or service agreement is signed.
Any changes to scheduled services must follow the cancellation or rescheduling terms listed in your agreement.

4. On-Site Services (If Applicable)

If on-site consulting, training, or facilitation is requested:

Any necessary travel arrangements will be coordinated directly with the client.
Travel-related expenses (if applicable) will be outlined in your service agreement.
No physical shipments are used for on-site services.

5. Digital Products (If Offered in the Future)

If you purchase templates, toolkits, or downloadable materials from our website:

These items are delivered immediately or via email.
No physical shipment is involved.
Download links will be provided upon purchase.

6. Questions or Support

If you have any questions about receiving your digital materials or accessing your consulting services, please reach out:

The Talent Development Group
Email: ellen@thetalentdevelopmentgroup.com
Phone: 570.762.6531